[LAU] TASCAM Pre-Sales Support Request - Reference: 9L5UWM3B

Gerald Mwangi gerald.mwangi at gmx.de
Sat Apr 14 13:14:04 UTC 2012

Dear Ladies and Gentlemen at TASCAM,
Thank you for your reply. I guess I (and a couple of others) will
probably be satisfied with other (linux friendly ) vendors (e.g ECHO
yours sincerely,
Gerald Mwangi 
On Sa, 2012-04-14 at 03:20 +0000, TASCAM Pre-Sales Support wrote:

> 2012-04-13 20:20:03
> Hello Gerald Mwangi,
> Thank you for contacting TASCAM.
> Our customer support representative, NFaison, has written
> the following response to your message:
> Gerald,
> The US-1800 has dedicated drivers for Windows and Macintosh only.
> We appreciate the extra information.
> Thank you for your interest in TASCAM products.
> Below is a copy of the message that you submitted:
> Support Reference Code: 9L5UWM3B
> Support Request Type: Pre-Sales Information
> Product: US-1800
> Your Question:
> Hello,
> I'm deciding whether to buy the US-1800. Since I run Linux (Ubuntu) with jack and ardour (www.ardour.org ), I need to know if the device is USB 2.0 audio class compliant or if there are plans for a dedicated driver. Or at least plans to publish sufficient information to the linux audio developers (linuxaudio.org). If nothing is planned in that direction, I will switch to the Firewire solutions from Focusrite, since Focusrite actively supports the linux audio developers! It's not that much work to disclose some information. And you'll have some 500+ linux musicians BUYING YOUR PRODUCTS! Afterall, your a hardware vendor, not a software vendor.
> Regards,
> Gerald Mwangi
> If you have any additional questions, please visit the TASCAM support
> page at http://tascam.com/contact/ and submit another question.
> =========================================================================
> Follow us on Facebook:
> http://www.facebook.com/pages/Tascam/156388484378789
> And on Twitter:
> http://twitter.com/TASCAMpro
> =========================================================================
> Your privacy is important to us.
> This message and any other communications we share with you are bound by
> the terms of our Privacy Policy, which can be located at:
> http://tascam.com/company/privacy/
> =========================================================================
> Copyright (C) 2012 TEAC Corporation. All rights reserved.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.linuxaudio.org/pipermail/linux-audio-user/attachments/20120414/535af8ae/attachment.htm>

More information about the Linux-audio-user mailing list