<html><body>
<html>
<head>
<meta name="viewport" content="width=device-width">
<meta http-equiv="Content-Type" content="text/vnd.ui.insecure+html;charset=utf-8">
</head>
<body style="overflow-wrap:break-word; word-break: break-word;"><div class="mail_android_message" style="line-height: 1; padding: 0.5em">Hi Iain,<br>
<br>
no, I don't have a gen3. <br>
Is is USB Class compliant or does it come with specific hardware features?<br>
<br>
If it does, maybe you can switch from "special" to "compliant" mode?<br>
<br>
This worked for my RME babyface pro though.<br>
<br>
Hope this helps...<br>
<br>
Best<br>
Ck<br>
-- <br>
Diese Nachricht wurde von meinem Android Mobiltelefon mit <a href="http://WEB.DE">WEB.DE</a> Mail gesendet.</div><div class="mail_android_quote" style="line-height: 1; padding: 0.3em">Am 30.01.20, 11:47 schrieb Iain Mott <mott@escuta.org>:<blockquote class="gmail_quote" style="margin: 0.8ex 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<p>Hi Christoph, I don't doubt for a minute that I'm doing something silly, but do you mean the monitor and headphone gain knobs on the front? Yes, they're both up. When I switch directly to windows, everything is working: pd (ASIO driver "via portaudio"), SuperCollider, Ardour, etc., but in Linux, silence....</p>
<p>You have a 3rd gen interface? <br> </p>
<p>Cheers,</p>
<p>Iain<br> </p>
<div class="moz-cite-prefix">
Em 30/01/2020 07:26, Christoph Kuhr escreveu:
<br>
</div>
<blockquote>
<div class="mail_android_message" style="line-height: 1; padding:
0.5em">
Hi Iain,
<br>
<br> did you turn up the hardware volume?
<br> I had this problem. Someone truly evil turned it down, while I wasn't watching... ;-)
<br>
<br> BR,
<br> Ck
<br>
<br> --
<br> Diese Nachricht wurde von meinem Android Mobiltelefon mit
<a href="http://WEB.DE">WEB.DE</a> Mail gesendet.
</div>
<div class="mail_android_quote" style="line-height: 1; padding:
0.3em">
Am 30.01.20, 10:24 schrieb Iain Mott
<a class="moz-txt-link-rfc2396E" href="mailto:mott@escuta.org"><mott@escuta.org></a>:
<blockquote class="gmail_quote" style="margin: 0.8ex 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">
Dear Linux audio people,
<br>
<br> I have a Scarlett 18i20 3rd Gen interface which I'm trying to use on a
<br> recent Samsung laptop with Ubuntu 19.04.
<br>
<br> The 3rd gen devices are apparently shipped in non-functional "MSD" mode,
<br> so I registered and activated the device using Windows 10 following the
<br> instructions on the Focusrite website. Tested it there with Ableton Live
<br> Lite (provided via registration of the device) and also Ardour. It works
<br> fine. To get it to work on Ardour it was necessary to use the ASIO
<br> driver in the Ardour audio configuration. I had removed ASIO4ALL before
<br> installing the Focusrite/Scarlett software as suggested, so perhaps this
<br> driver came with Focusrite install.
<br>
<br> Now with the device apparently configured and the routing done in
<br> Windows using the Focusrite Control software (i thinks that's the name,
<br> I had selected output channels 1 and 2 to connect with the
<br> monitors/headphone jack), I returned to Linux. The Scarlett device is
<br> detected by lsusb, qjackctl and pavucontrol. Jack runs with no errors
<br> when the Scarlett is selected as the i/o device and all the correct
<br> channels appear in the Connect window. No sound however is heard through
<br> the phone jack, nor if i plug the phones directly in to the output jacks
<br> at the back. I tested using VLC configured for Jack output and also with
<br> pd -jack.
<br>
<br> With jack turned off and with VLC audio out set to pulsaudio, I set the
<br> Scarlett 18i20 as the preferred device in pavucontrol. With VLC playing
<br> the output VU meter for the Scarlett is active in pavucontrol but there
<br> is still no sound coming out of the device itself.
<br>
<br> Has anyone managed to get a 3rd generation Scarlett to work on Linux?
<br> Can anyone suggest please what I can do?
<br>
<br> Thanks!
<br>
<br> Iain
<br>
<br> PS. i did see an unresolved thread on this list last year about a 3rd
<br> gen Scarlett. I'll send a message to the author to see if the problem
<br> was fixed.
<br> _______________________________________________
<br> Linux-audio-user mailing list
<br>
<a class="moz-txt-link-abbreviated" href="mailto:Linux-audio-user@lists.linuxaudio.org">Linux-audio-user@lists.linuxaudio.org</a>
<br>
<a href="https://lists.linuxaudio.org/listinfo/linux-audio-user">https://lists.linuxaudio.org/listinfo/linux-audio-user</a>
<br>
</blockquote>
</div>
</blockquote>
</blockquote></div></body>
</html></body></html>