[LAD] Experience driven design and Linux Audio

Fons Adriaensen fons at linuxaudio.org
Tue Sep 30 18:10:27 UTC 2014

On Tue, Sep 30, 2014 at 02:58:23PM +0100, Harry van Haaren wrote:
> Should we improve experience for users?
> Should we design "experience driven open" software?
> Should we forward the UX of Linux Audio to the "age of experiences"?

Well, I watched the video until the end, and the only way to
avoid this having been a waste of my time seems to react to
it. Balkan's talk itself is an example of 'experience driven
design'. It goes down easily as it should according to his
own theories, but once you start thinking a bit about what
he says you discover it's only a thin layer of sugar around
nothing. Take the way he compares 'trickle down ecomony'
with 'trickle down technology'. A vague similarity that is
supposed to imply something. But does it ? If there is
really any meaning to this I must be too stupid to grok it.

There is actually a similarity, but not the one he intended,
between a trickle down economy and the type of world he seems
to dream about: one consisting of a majority of dumb 'users'
and an elite of CEO's having great 'design' ideas (remember,
design has to be driven from the top), and in between a third
layer, just above the unwashed masses of users, of 'developers
who need to be just smart enough to realise the bright ideas
of their CEO.

That division may even de facto exist, I'm not going to
dispute that. But I'm not going to help make it worse, and
I'll add why: there's one significant difference between
the users who expect everything (including thinking) to be
done for them, and those who are prepared to learn: the
latter will say 'thank you'.


A world of exhaustive, reliable metadata would be an utopia.
It's also a pipe-dream, founded on self-delusion, nerd hubris
and hysterically inflated market opportunities. (Cory Doctorow)

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