On Sun, 2009-11-08 at 20:23 +0000, Chris Cannam wrote:
On Sun, Nov 8, 2009 at 7:24 PM, Nedko Arnaudov
<nedko(a)arnaudov.name> wrote:
IMHO, the two basic questions that user will have
are:
1. Will the plugin X that I use a lot work on host Y that I want to try?
2. Will the host W that I use a lot work well with the plugin Z I've found?
Hm, I think you may have the wrong tense. I think the one basic
question that users will have is: Why doesn't this plugin work?
This is a problem that hosts (can, and) should express to the user in
clear terms. They shouldn't have to go digging around on the internet
to figure this out (this is a large part of the reason I maintain these
"problems" are severely exaggerated around here).
In other words, how can we convey the answers to
questions like these
to users who haven't actually bothered to read any documentation
beforehand? (i.e. all users)
The number one rule of offline documentation is that nobody reads
offline documentation :)
-dr