Hi Gabbe,
On Tue, Feb 5, 2013 at 9:21 AM, Gabbe Nord <gabbe.nord(a)gmail.com> wrote:
1. An easy way to provide this feedback, and
encouragement to do so.
There's IRC, mailinglists and forums for this, but most apps actually lack
encouragement for feedback. Something as simple as writing "If you like this
software and have ideas/suggestions, please use [insert_method_here] to
contact us, all suggestions are appreciated!". The worst thing that could
happen is that the suggestion isn't used, but I think tons can be gained by
making the user feel more involved.
Excellent! This is a start. I can add something like this to the
'About' dialog of my applications.
Questions:
1.) What else can I do, as a developer, to make users feel more involved?
2.) On a similar note, what else can I do, as a developer, to make
developers feel more involved?
2. Appreciation for the feedback. Some devs are
better then others on
this, but I sadly think it's fairly common that users who try and provide
feedback either get treated as complete idiots, or that the dev takes it as
some form of personal insult.
I've seen developers do this. It's really unfortunate.
Thanks for your feedback! :)
--
Devin Anderson
surfacepatterns (at) gmail (dot) com
blog -
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