[LAU] Dishonest marketing and the term "Open Source"

Currently, the Linux version of the editor crashes when I try to update presets. Of course, the source code for the editor still isn't released and there is no officially supported Linux version, so I don't expect this to be fixed any time soon. As I don't use or have Windows, this turns my QuNeo pretty much into a pretty expensive plastic brick. I can't even use it as a doorstop because it is so thin. Keith McMillen have lied about the QuNeo being open source on Kickstarter right from the start, and used the "open source" tag for marketing. Yet no part of the product is open source: Not the schematics; not the firmware; not the editor. Apparently there was to be an SDK for the QuNeo which hasn't materialized yet, either. I believed the marketing and paid for an open source product; something I could hack and modify. I did not get what I paid for. The QuNeo is a closed-source brick, just like lots and lots of other controllers on the market. This has been discussed for months (years?) now, with no result. It seems obvious that Keith McMillen never intended to fulfill their "open source" promise from the start. I am advising my musician friends not to buy from Keith McMillen. It is likely they will get scammed.