24 Jul
2005
24 Jul
'05
6:33 p.m.
On Sunday 24 July 2005 21:30, Christoph Eckert wrote:
Filing bugreports is a difficult task. Not every user is able
to file valuable reports.
in the beginning. when we introduced a bugtracker in my company, people were
initially crapping in our bugtracker as if we might have a magical third eye
that allows us to read their minds.
i used to append a link to
http://www.mozilla.org/quality/bug-writing-guidelines.html to the bug report,
which improved the quality of bug reports drastically.
--
-- leonard "paniq" ritter
-- http://www.paniq.org
-- http://www.mjoo.org
I think it's great if "normal users"
enter the free
software world, but those should perhaps use the software
only and shut up ;-) ?
or file helpful bug reports. most of them come from an
operating system that was claiming to be their bitch. with
gnu software, its a symbiosis. we are each others bitch. ;)