Re: [LAU] no-os laptop

On 02/17/2011 10:53 AM, Jeremy Jongepier wrote: Dug up the conversation with HP. They told me they couldn't give me a refund because the license is indissolubly linked to the notebook (which is tying). They proposed I should contact Microsoft but added I would probably get the same answer. I didn't contact Microsoft, I think because they only have paid phone lines. So I didn't take it any further. When I bought my netbook I also contacted the manufacturer (Packard Bell). They told me I was indeed entitled for a refund but guess what, it would mean I would have to send my netbook to the support desk AT MY OWN EXPENSES (which would be about €20,-) and that the refund would be approx. €40,-. Of course I could've hold on to my principles and sent back my netbook but rumors were it would take weeks before I would get it back. So I didn't send it back and wiped Windows off myself which took me like 10 seconds with gparted. But I'll look up the article from the Dutch consumer group. they did some further investigating and came up with a list of the most important manufacturers and what their policy is towards refunding unaccepted Windows licenses. Best, Jeremy