Re: [LAU] TASCAM Pre-Sales Support Request - Reference: 9L5UWM3B

2012-04-13 20:20:03 Hello Gerald Mwangi, Thank you for contacting TASCAM. Our customer support representative, NFaison, has written the following response to your message: Gerald, The US-1800 has dedicated drivers for Windows and Macintosh only. We appreciate the extra information. Thank you for your interest in TASCAM products. Below is a copy of the message that you submitted: Support Reference Code: 9L5UWM3B Support Request Type: Pre-Sales Information Product: US-1800 Your Question: Hello, I'm deciding whether to buy the US-1800. Since I run Linux (Ubuntu) with jack and ardour (www.ardour.org ), I need to know if the device is USB 2.0 audio class compliant or if there are plans for a dedicated driver. Or at least plans to publish sufficient information to the linux audio developers (linuxaudio.org). If nothing is planned in that direction, I will switch to the Firewire solutions from Focusrite, since Focusrite actively supports the linux audio developers! It's not that much work to disclose some information. And you'll have some 500+ linux musicians BUYING YOUR PRODUCTS! Afterall, your a hardware vendor, not a software vendor. Regards, Gerald Mwangi If you have any additional questions, please visit the TASCAM support page at http://tascam.com/contact/ and submit another question. ========================================================================= Follow us on Facebook: http://www.facebook.com/pages/Tascam/156388484378789 And on Twitter: http://twitter.com/TASCAMpro ========================================================================= Your privacy is important to us. This message and any other communications we share with you are bound by the terms of our Privacy Policy, which can be located at: http://tascam.com/company/privacy/ ========================================================================= Copyright (C) 2012 TEAC Corporation. All rights reserved.