1 Dec
2004
1 Dec
'04
4:42 a.m.
On Wednesday 01 Dec 2004 08:26, Robert Jonsson wrote:
Actually, many projects disable anonymous bugreports
because it is
impossible to follow up on the problems.
I manage the bugtracker in MusE, we still allow anonymous reports,
but many such reports are actually no help. Missing information in
the bugreports making it impossible to fix, no possible way of
knowing if a fix actually helped the reporter etc.
Right, agreed. For Rosegarden we also allow anonymous reports, as on
balance we think they're probably better than no reports at all, but
it's amazing how much more confidently you can handle a report that has
a real contact address behind it. And actually, we don't get very many
anonymous reports. Probably most people prefer to complain about bugs
endlessly to their friends, rather than bother to report them.
I think the JACK, Ardour and ALSA track all disallow anonymous reports,
for the same reasons to do with difficulty in managing them. (Although
I seem to remember you have to be registered just to _read_ the JACK
and ALSA trackers -- which I think is going way too far.)
Chris